Last updated: September 2026
Harkenn Ltd ("Harkenn", "we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and how we look after it when you visit our website or get in touch with us.
Harkenn Ltd is registered in England and Wales, with its registered office at Somerset House, Strand, London WC2R 1LA.
If you have any questions about this policy or how we handle your data, contact us at studio@harkenn.com.
The data we collect
We collect personal data in the following ways:
Information you give us. When you submit our contact form to book a demo or make an enquiry, we collect your first name, last name, email address, company name (if provided), and the content of your message.
Information collected automatically. Our website is built and hosted on Framer. When you visit, Framer may collect technical data such as your IP address, browser type, device information, pages visited, and how you interact with the site, including through Framer's built-in analytics. This is gathered through cookies and similar technologies, as set out in the Cookies section below.
How we use your data
We use your personal data to:
Respond to enquiries and demo requests
Provide information about Harkenn Films and Harkenn Tech
Maintain and improve our website
Understand how visitors use our site
Comply with our legal obligations
We will not use your data for automated decision-making or profiling that produces legal or similarly significant effects on you.
Our legal basis for processing
Under UK GDPR, we rely on the following legal bases:
Legitimate interests: to respond to enquiries, operate and improve our website, and develop our business relationships
Consent: where you have given consent, for example to certain non-essential cookies
Legal obligation: where we are required to process data to comply with the law
You can withdraw consent at any time where consent is the basis for processing, without affecting the lawfulness of processing before withdrawal.
Cookies
Our website uses cookies and similar technologies to operate correctly and to understand how it is used. These may include:
Essential cookies, needed for the website to function correctly, set by our hosting platform, Framer
Analytics cookies, including Framer Analytics, which help us understand visitor behaviour so we can improve the site
You can control cookies through your browser settings. Blocking some types of cookies may affect your experience of the site.
Sharing your data
We do not sell your personal data. We may share it with:
Service providers who help us run our website and business, such as Framer (our website hosting and analytics provider) and our email provider, who process data on our behalf under appropriate agreements
Professional advisers, such as lawyers or accountants, where necessary
Regulators or authorities, where required by law
Any third party we share data with is required to keep it secure and use it only for the purposes we specify.
International transfers
Some of our service providers may store or process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as the UK's International Data Transfer Agreement or adequacy regulations, to keep your data protected to UK standards.
How long we keep your data
We keep personal data only for as long as necessary for the purposes it was collected, including to satisfy any legal, accounting, or reporting requirements. Enquiry and demo request data is typically retained for as long as needed to manage the relationship, and is deleted or anonymised when no longer required.
Data security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Your rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data
Restrict or object to certain processing
Request a copy of your data in a portable format
Withdraw consent at any time, where consent is the basis for processing
To exercise any of these rights, contact us at studio@harkenn.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your data properly.
Children's privacy
Our website and services are intended for business use and are not directed at children. We do not knowingly collect personal data from children
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. The date at the top of this page shows when it was last updated.
Contact us
If you have any questions about this policy or how we handle your data, please contact us:
Harkenn Ltd Somerset House, Strand, London WC2R 1LA studio@harkenn.com